Terms of service
RETURNS
If you wish to return any item(s) you have purchased, you can return via post to our online store within 14 days from the date of purchase. Return postage costs will be at your expense, unless the item(s) returned are faulty. In this instance, postage will be incurred by FEMALE.
We encourage you to return your parcel via a trackable post service as the parcel will remain the property of the purchaser until received by FEMALE.
Store purchases cannot be returned online, only in store. IMPORTANT "SALE" items and/or "FLASH SALES" *40-60% OFF purchases can not be returned or refunded unless the garment is deemed to be faulty.
We want to ensure you are happy with your purchase and offer a exchange or store credit on your item(s) provided that:
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The item is received by FEMALE within 14 days (inclusive) from the date of purchase.
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You provide your original FEMALE receipt upon item return.
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The item is in original saleable condition with all original tags, is unworn, unopened and unused.
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A return request is submitted to FEMALE in writing prior to return parcel being sent.
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If you are not able to comply with these requirements, FEMALE reserves the right to refuse an exchange or refund.
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The following items are unable to be exchanged due to change of mind for hygiene reasons: Underwear, Swimwear, Earrings, Jewellery and Hair accessories.
FEMALE orders are dispatched via Australia Post within 48 hours of order placement.
FREE shipping for orders over $100 per transaction. Express postage is charged at a $10 flat rate for all orders under $100 within Australia per transaction.
Please allow 1 - 5 business days for your order to arrive. If you have any queries about your order or our shipping and postage please contact us directly.